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Privacy Policy

Privacy Policy

Last updated: 1 January 2025

This Privacy Policy explains how MindzPulse SNC ("we", "us", or "our") collects, uses, stores, and protects personal data in accordance with the Swiss Federal Act on Data Protection (nFADP / nLPD). This policy applies to visitors and users of our website www.mindzpulse.com and to individuals who interact with us through other channels.

1. Identity of the Data Controller

  • Company name: MindzPulse SNC
  • Registered office: Geneva, Switzerland
  • Email: [email protected]
  • Country of registration: Switzerland

MindzPulse SNC is the data controller responsible for the processing of your personal data under Swiss data protection law.

2. Data We Collect

We may collect the following categories of personal data:

  • Identification data: first name, last name, company name
  • Contact data: email address, phone number
  • Interaction data: messages sent via contact forms, meeting scheduling tools (e.g., Calendly)
  • Usage data: pages visited, interactions with our website (via cookies and analytics tools)
  • Marketing preferences: newsletter opt-ins, feedback responses

3. How We Collect Personal Data

We collect personal data through:
  • Website contact forms
  • Calendly booking forms
  • Email communications
  • Cookies and analytics tracking tools

4. Purpose of Data Processing

We process your personal data for the following purposes:
  • Responding to your inquiries and requests
  • Sending commercial proposals and offers
  • Client onboarding and support
  • Improving our website and services
  • Managing newsletters and marketing campaigns
  • Ensuring compliance with Swiss law

5. Legal Basis for Processing

Under the Swiss FADP, personal data may be processed if:
  • It is necessary for the performance of a contract or pre-contractual measures
  • You have given your consent (e.g., newsletter subscription)
  • We have a legitimate interest that does not override your rights

6. Data Transfers Outside Switzerland

In some cases, your data may be processed by third-party services based outside Switzerland or the EU (e.g., email and calendar platforms, cloud services). When this occurs, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses or equivalent mechanisms).

7. Data Retention

We retain personal data as follows:
  • Inactive contacts: 12 months from last interaction
  • Active clients or projects: 24 months following the completion of the project or relationship
  • Newsletter subscribers: until unsubscription or request for deletion
You may request the deletion of your personal data at any time.

8. Your Rights Under Swiss Law

You have the right to:
  • Access the personal data we hold about you
  • Correct inaccurate or outdated data
  • Request the deletion of your data
  • Object to certain forms of processing
  • Withdraw your consent at any time
To exercise these rights, please contact us at [email protected].

9. Cookies

We use cookies and tracking technologies to optimize website functionality, analyze traffic, and improve user experience. You may configure your browser to refuse all or some cookies. For more information, please refer to our Cookie Policy.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:
MindzPulse SNC
Geneva, Switzerland
[email protected]